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Delivery

 

DELIVERY CHARGE

 

  • The standard delivery charge is £4.95 regardless of the order value – so the more you buy the better the value on postage
  • Standard orders are sent on a Royal Mail 48 Service.

 WHO WILL BE DELIVERING MY PARCEL?

 

  • Most products are delivered by Royal Mail 48 (2nd class) for standard delivery
  • Items delivered by a specialist courier are usually because the item is fragile, large or of a high value.
  • If you’re in a rush for your personalised gift please contact us for despatch time. Either email grwblackwood@greyhoundrescuewales.co.uk or Call 01495223790

 

MY ORDER HASN’T ARRIVED, WHERE IS IT?

 

  • ISpecialist Courier should arrive next day some areas of the country can take 2 days, such as Highlands etc. This is also a tracked service which we can supply tracking information.
  • If you’ve chosen standard delivery, after we’ve despatched your order it should arrive within two to three working days. Please remember, that this isn’t a guaranteed time frame and your order can take up to five working days to arrive.
  • It takes a longer time for us to create personalised gifts, please allow 7 days for despatch